Navigating Difficult Conversations

Wilmington, DE US
May 20, 2026

Navigating Difficult Conversations is a focused discussion on therapeutic communication to support patients and families in palliative and end‑of‑life care.

Target Audience

Nurses

Learning Objectives

Upon completion of this activity participants will be able to:

  • Identify common challenges and emotional dynamics encountered during pediatric palliative and end‑of‑life conversations with children and families.
  • Demonstrate the use of at least two evidence‑based communication strategies to respond to family emotions, uncertainty, or conflict during difficult conversations.
  • Apply developmentally appropriate, family‑centered communication techniques to support shared understanding of goals of care while maintaining interdisciplinary alignment

 

Contact Information: If you have any questions regarding this course please contact the Course Coordinator, Julia Haubrich, DNP, RN, CPHON at [email protected].

Course summary
Available credit: 
  • 1.00 ANCC Nursing Contact Hour

    In support of improving patient care, Nemours Children’s Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Nemours Children’s Health designates this live activity for a maximum of 1.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 1.00 Continuing Education
    This activity is designated for 1.00 continuing education credits.
  • 1.00 Interprofessional Continuing Education (IPCE) Credit
    This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credit for learning and change.
Course opens: 
04/22/2026
Course expires: 
12/31/2026
Event starts: 
05/20/2026 - 5:00pm EDT
Event ends: 
05/20/2026 - 6:30pm EDT
Cost:
$0.00
Add to calendar: 
Nemours Children's Hospital, Delaware
1600 Rockland Road
Wilmington, DE 19803
United States

Conference room on 5West: NCHDE 5J311

All relevant financial relationships have been mitigated.

To view additional information on the Nemours Children's disclosure policy, right click on the following link to open in a new tab.

Click on the Speaker's Name to see their full bio:

Planner(s)

Julia Haubrich, DPN, RN, CPHON

has no relevant financial relationships to disclose at this time.
Speaker(s)

Caroline Hamilton

has no relevant financial relationships to disclose at this time.
Disclosure link: 
Nemours Disclosure Form

In support of improving patient care, Nemours Children’s Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Nurses
Nemours Children’s designates this live activity for a maximum of 1.0 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

Other Professions
A certificate of participation will be provided to other health care professionals requesting credits. Please check with your accreditation board to confirm if they accept the credit listed above.

Below are the credit types available to you per your professional designation.

Available Credit

  • 1.00 ANCC Nursing Contact Hour

    In support of improving patient care, Nemours Children’s Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Nemours Children’s Health designates this live activity for a maximum of 1.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 1.00 Continuing Education
    This activity is designated for 1.00 continuing education credits.
  • 1.00 Interprofessional Continuing Education (IPCE) Credit
    This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

Price

Cost:
$0.00
Please login or register to take this course.

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  • Right click on My Account to open it in a new tab. 
  • Click on Edit, then on the Profile tab.
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  • Enter applicable license type & number, Hospital Affiliation and Specialty.

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  • The first, middle and last name on your account must match the name on your license.
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  • Your Florida license number must include your license prefix with no spaces and no leading zeroes.
    • INCORRECT: ME_123456, ME00123456, or 123456
    • CORRECT: ME123456