Mastering Tough Conversations: Vital Talk Communication Workshop

October 25, 2024

Providing high quality and compassionate medical care to seriously ill patients and their families requires clinicians to communicate medical information clearly, respond to emotion with empathy, effectively elicit patients values and develop clear and goal concordant care plans. The Institute of Medicine, concluded in 2015 report Dying in America that communication training was a critical- and missing- element to improving the experience of patients with serious illness and their families. In addition, many clinicians who work with patients with serious illness report feeling ill equipped to have these important conversations.

VitalTalk’s Mastering Tough Conversations is a communication training for clinicians who work with patients and families with serious illness.  VitalTalk is an international program that relies on evidence-based methods and educational theory to effectively teach clinicians communication skills. Clinicians who have completed this training master skills that make them feel more prepared to have these difficult conversations. In addition, these skillful conversations make a difference to patients and their families.

This half-day communication training teaches clinicians a framework and skills to guide goals of care conversations. After an introduction to a framework and several important skills, there is deliberate time spent practicing the learned communication skills with actors in small groups. 

Target Audience

Clinicians who care for seriously ill patients including: Attending Physicians, Advanced Nurse Practitioners, Physician Assistants, Social Workers, and Psychologists.

Learning Objectives

Upon completion of this activity participants will be able to:

  • Describe a framework- to discuss goals of care with seriously ill patients/families​
  • Share medical information and prognosis clearly​
  • Respond to emotions during difficult conversations 
  • Elicit values and preferences
  • Create a plan of care that aligns with those values and preferences​

Contact Information:

  • For questions regarding this course please contact the Course Administrator, Chelsea Nevin at [email protected] 
  • For CME/CNE questions contact, Betsy Lee at [email protected] 

Additional Information

AttachmentSize
PDF icon Course Handouts REMAP-NURSE-VALUES.pdf238.87 KB
Course summary
Available credit: 
  • 4.00 MOC ABS – Surgery
    Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME requirements of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.
  • 4.00 AMA PRA Category 1 Credit

    The Nemours Foundation is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

    The Nemours Foundation designates this activity for a maximum of 4.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 4.00 ANCC Nursing Contact Hour

    Nemours Children’s Hospital, Delaware is approved as a provider of nursing continuing professional development by Pennsylvania State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    This activity is designated for 4.00 contact hours.

  • 4.00 Continuing Education
    This activity is designated for 4.00 continuing education credits.
Course opens: 
08/01/2024
Course expires: 
12/31/2024
Event starts: 
10/25/2024 - 8:00am EDT
Event ends: 
10/25/2024 - 12:30pm EDT
Cost:
$0.00
Rockland Center II
Third Floor, Room 3350
1600 Rockland Rd
Wilmington, DE
United States

There is parking adjacent to the Rockland II building, or you can park in the employee parking lot and walk across the street.

Click on the Speaker's Name to see their full bio:

Course Director(s)

Mindy Fink, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.

Carly Levy, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.
Planner(s)

Mindy Fink, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.

Carly Levy, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.

Juliana O'Brien, MSN, FNP-BC

has no relevant financial relationships to disclose at this time.
Speaker(s)

Mindy Fink, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.

Carly Levy, MD, FAAP, FAAHPM

has no relevant financial relationships to disclose at this time.

Juliana O'Brien, MSN, FNP-BC

has no relevant financial relationships to disclose at this time.

Corinna Schultz, MD, MSHP

has no relevant financial relationships to disclose at this time.

Physicians

The Nemours Foundation is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Nemours designates this live activity for a maximum of 4.0 AMA PRA Category 1 Credits. Physicians should only claim the credit commensurate with the extent of their participation in the activity.

Nurses

Nemours Children’s Hospital, Delaware is approved as a provider of nursing continuing professional development by Pennsylvania State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

To earn nursing contact hours for this activity, please attend the entire presentation and then complete the online evaluation, which will be distributed via email following the presentation.

Other Professions

A certificate of participation will be provided to other health care professionals requesting credits. Please check with your accreditation board to make sure they accept AMA PRA Category 1 Credit™. 

Below are are the credit types available to you per your professional designation. 

Available Credit

  • 4.00 MOC ABS – Surgery
    Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME requirements of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.
  • 4.00 AMA PRA Category 1 Credit

    The Nemours Foundation is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

    The Nemours Foundation designates this activity for a maximum of 4.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 4.00 ANCC Nursing Contact Hour

    Nemours Children’s Hospital, Delaware is approved as a provider of nursing continuing professional development by Pennsylvania State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    This activity is designated for 4.00 contact hours.

  • 4.00 Continuing Education
    This activity is designated for 4.00 continuing education credits.

Price

Cost:
$0.00
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