Dr. Mack received her medical degree from Harvard Medical School and her MPH from Harvard School of Public Health. She subsequently completed her residency in Pediatrics and fellowships in Pediatric Hematology Oncology and Pediatric Palliative Care at Boston Children’s Hospital and the Dana-Farber Cancer Institute in Boston, MA. She is an attending physician at Dana-Farber Cancer Institute and Boston Children’s Hospital, Director of the Center for Outcomes and Policy Research at Dana-Farber, Associate Chief of the Division of Population Sciences at Dana-Farber, and Faculty Vice President for the Office for Faculty Development at Dana-Farber. She is also a Professor of Pediatrics at Harvard Medical School. Her research interests are in parent-clinician and patient-clinician communication, health care equity and quality, and palliative care.